SkillCity > About > The SkillCity Website -- A History & A Tour

About SkillCity

 

The SkillCity Website -- A History & A Tour

SkillCity is a web site devoted to the dissemination of teaching materials on teamwork, groupwork, presentation skills, writing development, and the range of professional communication skills for university students.

Research indicates that communication skills are the abilities that employers desire most. The Australian government is funding this project in recognition of the need for development of students' communication skills to be incorporated consciously into the teaching of more lecturers.

The SkillCity web site is part of a process to help lecturers rapidly access handouts, assignment guidelines, and plans for class activities. Flexible delivery of needed materials and approaches, peer reviews of such materials, and a support network of lecturers are key elements in assisting lecturers to develop new methods of teaching communication skills to their students.

More information.....

Take a brief tour of our new & developing city

 

Our Aims and History

Imagine entering your office on a Monday morning focussed on the need to get your students into project teams that afternoon. You want to avoid the conflicts among team mates that ate up your time the previous session. So, you go to the SkillCity web site that you bookmarked and quickly locate a handout on team 'contracts'. The peer reviews of the handout indicate that it 'works', conflict is reduced. Downloading the handout as a Word document takes five seconds; print it out, and you are off to the copier. Total time: ten minutes.

Generic skills, such as the ability to work in teams, are sought by employers and the recent graduates that they have hired. Yet, few lecturers have the time, energy, or insight to identify what to incorporate into their class or curriculum in order to systematically enhance these skills in their students.

The Communication Skills Project was inspired by this realisation. A few years ago, we proposed to experiment with a process for collecting, obtaining peer reviews, and modularising 'best practice' teaching materials on generic skills. Our aim was to make them available on a website to a community of lecturers who would also serve as the site's contributors and reviewers. The site, now known as SkillCity, would provide lecturers with easy access to an abundance of materials on communication skills, materials that are tested and tailored to be suitable for each discipline and student level.

Forming 'the Team'

To start this process, we established a peer network involving staff from universities across Australia. We sought 'early adopter' lecturers, staff development officers, and learning development staff who were eager to share and review materials. They were asked to take part in a form of 'user-centred design' of the web site, SkillCity. Initially, ten universities were involved in the Comm Skills Project. Now, staff members at sixteen Australian universities are involved, with forty names on the Project's e-mail list. Funding has been provided by the Committee for University Teaching and Staff Development (CUTSD, now the Australian University Teaching Committee, AUTC).

SkillCity 1- a Home on the Web

The SkillCity web site, version 1, was developed in consultation with Comm Skills team members and was online from early 2001 until mid 2002. It had a partially-automated donation, review, posting, and notification system, which moved materials from donation to public view on the web. In this version of SkillCity, donors uploaded a handout or lesson outline through an online submission form. Submitted materials then showed up in a 'Committee Room', where they were available to a review committee online in HTML or via downloading as Word documents. The plan was that when sufficient reviews were obtained, the materials would enter a searchable database accessible to all. SkillCity 1 also contained information about the overall Comm Skills Project, a 'news and events' section, a 'chat room' forum, and a page with links to other relevant sites. Though version 1 of SkillCity is based on a colourful, city analogy, focus groups at several universities have revealed a preference for a straight textual format. That has now been incorporated into version 2, the site you are now viewing.

Materials -- Online

This experimental agenda for the Comm Skills Project called for a fairly narrow, initial target area. The Project team selected teamwork and groupwork in Business and Commerce disciplines. Materials submitted to date include handouts, assignment guidelines, plans for class activities, exam questions, journal articles, and tips for homework assignments. Each of the entries is accompanied by a short summary form, where the donor has classified their submission according to the uses and type of the submission, has added relevant links, and the time needed for the activity.

Findings -- Lessons Learnt

During the process of gathering materials, we encountered roadblocks to the process of contribution, review, and use of materials. Some roadblocks were mechanical, such as online submission processes, and some institutional. These latter hurdles related to obvious constraints on donor-lecturers, such as a lack of time, volumes of other papers to write, and a lack of 'publication points' for submitting materials to the site. Peer reviewed teaching materials are not as widely accepted as 'refereed publications' as they might be.

We also encountered problems with conceiving formats for different segments of the lecturer audience - donors, adaptors, adopters, and critics. Some donors favoured submitting in-depth case studies or elaborate directions for a class activity, while users seemed to value other features, such as a clear title, a short description, and downloadable Word handouts.

SkillCity II

Through interviews, focus groups, and experimentation, we have been working toward addressing these issues. In mid 2002, SkillCity entered phase II of development, with a site upgrade and restructure in response to this lecturer feedback. New categories of submission were added, such as the bulletin board, book review, request for information, and news and events, to reflect user needs. Materials are now submitted straight into a searchable database where they are available for review and comment. The focus of the site has been broadened to encompass teaching in all key areas. Although the upgrade is now complete, we continue to seek feedback on ways to improve this process of flexible delivery of teaching materials in the generic skills area.

CSUE Conference 2002 - A Community Gathering

As a strategy to increase the flow of documents on SkillCity and to test the peer review process, we offered to host the 2002 Communication Skills in University Education (CSUE2002) conference for October 2002. Conference papers and peer reviews became contributions to SkillCity.

More information is available on the CSUE 2002 page, and on the CSUE bulletin board on this site.

Through the conference submission procedure, we were able to test SkillCity's usability with a higher volume of submissions. We also were able to gain insight into the process of peer review of teaching materials. The amount of material available on the web site increased, reviews of materials were added, and the site's users actually met in person - at the CSUE2002 conference.

Sustaining the site..

Since the conference, we have been working to increase the level of automation of the site so that the community of users can maintain the submission and review process when development funds run out. We have added a table of contributors, to give acknowledgement to the community of submitter and reviewers. SkillCity II will be launched shortly via the National Communication Association in the US, with other networks to follow.

Acknowledgements

We would like to thank the Office of the Pro Vice-Chancellor for Education at the University of Wollongong for initial funding as well as the AUTC for ongoing support. The Comm Skills Project has administrative support from the Centre for Educational Development and Interactive Resources (CEDIR) at the University of Wollongong and the Faculty of Science at the University of New South Wales. One also needs to count the contributions of the many team members and their universities.
This write up was compiled by Emma Beacham, Project Coordinator, and Will Rifkin, PhD, Project Team Leader, Science Communication Program, Faculty of Science, UNSW, Sydney, NSW 2052; (02) 9385-2748; willrifkin@unsw.edu.au

 

A Brief Tour of Our New & Developing City

Getting familiar with the different areas of SkillCity will help you to feel at home.

'Submit Materials'

On this page you can donate materials to SkillCity. Submissions comprising descriptions of learning activities that develop students' communication skills are preferred. Suitable materials might include a description of a 20-minute groupwork activity that lecturers could try in their classes, for example. Or, you could submit a lesson plan, guidelines for an assignment, or tips on how to split students into teams. For more information on the types of material that are suitable, and your intellectual property rights, please visit the Information and Guidlines for Donors page.

You will need to fill in a short summary page when you submit your materials. Firstly, paste a short title for your submission, one which reflects its' content, i.e. more specific than 'generic skills activity'. You then need to categorise the uses of your submission, ticking more than one box if necessary, and the type of submission, ticking the category most relevant to your type of submission. Both 'uses' and 'type' of submission are used by the search engine when searching for relevant materials. You can then insert the the time needed (if it is an activity), and the number of pages of the submission, if you are submitting a document. You can submit addresses of relevant and useful websites in the 'Links' field.

You will be asked to paste a short summary of the document - and/or an extract -- into a text box. The first 20 words of this summary or extract will appear with the title of your submission in the 'See Materials' list along with short summaries of other submissions; so, you will need to make your summary distinctive and clearly indicative of what you are submitting. Bear in mind that your summary should include keywords as our search engine uses this 'summary card' to sort materials for SkillCity's users. You can list these keywords in the text box but separated from the text by a blank line.

To include a Word document - such as a handout or a lesson plan - go to where the submission form says, 'Attach a file to send .'. You can browse your computer for this file and attach as you would an attachment to an email. An icon indicating that you have submitted a Word document will then be displayed on the 'See Materials' page.

Finally fill in your name, email, department and institution, and your personal url if you have one. Your name and contact details will appear with your submission, and will also be added to the list of contributors to the site in 'About Skillcity'.

Once you have clicked on 'Submit', your material will be displayed on a preview card. From here you can check your submission is correct and then choose to either 'proceed with submission' or 'cancel submission'. Cancelling your submission will return you to the 'submit material' page where you can then edit or cancel your submission as you wish.


 

'See Materials'

This page displays the submitted materials by title, author, the date submitted, and number of reviews. By clicking on the headings of the table, you can sort the materials by title (alphabetically), author (alphabetically), date submitted (most recent submissions at the top), and number of reviews (least reviews at the top). 

Each title is preceded by an icon, which will lead you directly to any submitted Word document.

The title is followed by the 'type' of submission, and a 20 word 'taster' of the document summary. To read the full summary of the document click on the title. This will lead to the 'Document info' page for that document, what we call a 'summary card', where you can find out more about the submission.

The 'review' column shows how many points reviewers have given to each submission. You can reach the reviews for each submission directly from the page by clicking on the word 'view' in the review column.

The 'See Materials' page also allows you to select and display submissions by 'type', for example, you can choose to show only teaching resources, or only bulletin boards etc. You can also perform a 'title quick find' if you are searching for a specific material. This function searches for a keyword in the title only. For more extensive searches you can click on the 'search' page and use the more powerful search function.


 

'Document Info'

This page gives an overview of the submission so that browsers can further assess whether the material is relevant to their needs. A short summary or extract of the document is displayed, followed by the uses and type of submission, the date submitted, number of pages (if it is a word document), the time needed (if it is an activity), links relevant to the material, and the submitters name and contact details. 

Below the summary you can click on 'download this document'  to open submitted documents. Most have been submitted as Word documents and will open automatically in this programme. You can also view reviews from other users by clicking directly on the reviews listed below.

After you have perused the material, you can click on the 'review this document' button to add your own insights. Alternatively you can click on the 'comment on review' button below the list of reviews to comment on someone else's review. This may be a useful place for authors to respond to comments.


'Review this document'

When adding a review, you will be asked to assess the material in terms of usefulness, and give any comments, tips, or relevant experiences that you may have had. You will also need to give the material a rating according to its usefulness, and the rating will be displayed on the document information card next to your review. It will also be displayed on the materials list to assist those browsing the materials in selecting what to look at. You will need to submit your name and contact details when adding reviews.

 

'Comment on review'

This function is for responding to, or commenting on someone else's review. This may be a useful place for authors to respond to reviews. When commenting on someone else's review, the first line should state whose review you are commenting on, and the date submitted.

 

'Add comment'

This form is used for bulletin board  type submissions. You can use this form to add your own refelctions, views or comments on the discussion topic.

 

'Respond to request'

This form is used for request for information type submissions. You can use this form to add your suggestions, ideas, or references to resources.


 

'Search Materials'

Simple search

Here, you can search the materials by keyword. If you have more then one keyword, you can choose to search for 'all keywords' to narrow your search, or search for 'any keyword' to broaden your search. You can specify whether the keyword should be in all three, or any one of, the author, title or summary card, by clicking the relevant boxes.

Advanced search

By clicking on ' Show advanced search options', in addition to the above, you can search according to the uses of submission, and the type of submission. You can also choose to search according to recommendation - by the number of reviews and by usefulness rating given by reviewers.


 

'About SkillCity'

The section where you are now. In this part of the site you can also find out more about the CUTSD CommSkill project, including the history and development of the project, the formation of the CommSkill team, development of the SkillCity website, a list of contributors to the site, and information about how you can help to build the site. There is a list of frequently asked questions, and contact details for the team leader if  you wish to register interest in keeping informed of new developments on the site, give comments or feedback, or have further questions about the project.